Terms and Conditions

By using or purchasing tickets via the Nu Metro Cinemas website (“the user”), the user expressly agrees:

 

To be bound by the Terms and Conditions of Use of the online platforms.

That the user has read, understood and accepted these terms and conditions as detailed below.

 

General Terms and Conditions

  1. Movie Release Dates

 

Information on our digital platforms regarding movies and their release dates in South Africa is as received from the studios and distributors of the films. This information is subject to change without notice, and should be considered as a guide rather than a set schedule. The User hereby indemnifies Nu Metro Cinemas against any and all loss, injury or damages as a result of a change as aforesaid.

  1. Pensioners’ and Children’s Discounts

Nu Metro Cinemas reserves the right to request proof of identification for the purposes of verification of age. Discounts applicable to particular age groups or other special concessions can only be claimed when purchasing tickets at the Nu Metro Cinemas ticket counters, as ages cannot be verified on our digital platforms.

  1. Electronic Communications

 

By using this online platform or communicating with Nu Metro Cinemas (“the Provider”) by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication, satisfies any legal requirement, including, but not limited to, the requirement that such communications be in writing.

  1. E-Commerce and Privacy

 

The Provider’s online platforms sell cinema tickets and confectionery vouchers. The use of any product or service purchased from this online platform is at the purchaser’s risk. The purchaser / user indemnifies the Provider against any responsibility for loss, injury or damage that may be sustained as a result of using the online platform, the products and services sold on the Provider’s digital platforms.

 

The private information required for completing the orders placed through the digital platforms, e.g. the user’s email address, telephone number, or other personal information, will be kept in the strictest confidence by the Provider and will not be sold or made known to third party companies outside of the group.

 

Full credit card details are not stored by the Provider. The provider’s payment service provider, PayGate, undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold.

 

The Provider cannot be held responsible for security breaches occurring on the user’s electronic device (personal computer or other electronic device), which may result due to the lack of adequate electronic protection, or the presence of spyware that the user may inadvertently have installed on said user’s device.

  1. Checking of Online Transaction Ticket Details

It is the user’s responsibility to confirm booking details before completing the ticket purchase online. The Provider cannot rectify any errors following acceptance by the user.

  1. Loyalty Programme Benefits

It is the user’s responsibility to enter their loyalty programme details at the appropriate point prior to completion of the transaction. This includes, but is not restricted to, benefits offered to members of the Momentum Multiply, Sanlam Reality, Absa Rewards, and Scene Club rewards programmes. The Provider is not liable for situations in which loyalty programme details are incorrectly entered or not entered by the user.

 

Refer to the Loyalty Partner Terms and Conditions section on this website for detailed terms and conditions.

 

  1. Cash Refunds at Cineplexes

No cash refunds for online tickets will be made by any Nu Metro cinema complex. Where a performance is cancelled for whatever reason, cinema readmission tickets will be issued at the discretion of the cinema manager.

  1. Age Restrictions

It is the user’s responsibility to be aware of and to adhere to the age restrictions applicable to movies exhibited in the Republic of South Africa, and governed by the Film and Publications Board of South Africa. Should a Nu Metro manager or other staff member be presented with a valid cinema ticket, purchased online or by any other means, by a person not meeting the age restriction criteria attached to the movie, Nu Metro islegally compelled to deny entry to the cinema to said person, and no ticket refunds or readmission tickets will be granted.

  1. Right of Admission

The Provider reserves all rights in terms of admission to cinemas, regardless of whether the ticketholder has purchased tickets online or in person.

  1. Updating of the Terms and Conditions

The Provider reserves the right to amend these Terms and Conditions at any time. Changes hereto will become effective immediately upon such changes being made. It is the user’s responsibility to peruse the Terms and Conditions periodically for changes and/or updates. The user’s continued use of the online platforms following the posting of changes or updates to the Terms and Conditions will deemed to be agreement by the user to abide by and be bound by the Terms and Conditions, including such amendments.

  1. Copyright and Intellectual Property Rights

The Provider presents information on its digital platforms. Content currently displayed or anticipated to be displayed on these platforms is provided by the Provider, its affiliates and/or subsidiaries, or any other third party owners of such content, and includes but is not limited to literary works, musical works, artistic works, sound recordings, cinematograph films, sound and television broadcasts, programme-carrying signals, published editions and computer programs (“the Content”). All such proprietary works, and the compilation thereof, are copyright the Provider, its affiliates and subsidiaries, or any other third-party owner of such rights (“the Owners”), and is protected by South African and international copyright law.

 

The Provider reserves the right to make any changes to the online platforms, the Content, or to products and/or services offered through the online platforms at any time and without notice. All rights in and to the Content are reserved and retained by the Owners. Except as specified in these Terms and Conditions, the user is not granted a licence or any other right including without limitation under copyright, trademark, patent or other intellectual property rights in or to the Content.

  1. Limitation of Liability

The online platforms and all Content on the online platforms, including any current or future offer of products or services, are provided on an “as-is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither the Provider nor any holding company, affiliate or subsidiary of the Provider shall be held responsible for any direct or indirect special, consequential or other damage of any kind suffered or incurred, related to the use of, or the inability to use, the Content or the online platforms, or any functionality thereof, or of any linked online platforms, even if the Provider is expressly advised thereof.

  1. Choice of Law

This online platform is controlled, operated and administered by the Provider from its offices within the Republic of South Africa. Access to the online platforms from territories or countries where the Content or purchase of the products sold on the online platform is illegal is prohibited. The user may not use this online platform in violation of South African export laws and regulations. If the user accesses this online platform from locations outside of South Africa, the user is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the user consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the user with regard to the use of the Content and this online platform.

 

#######

 

Scene Club Terms and Conditions

 

  1. By registering for the Scene Club you hereby agree to abide by these terms and conditions.

 

  1. It is the user’s responsibility to regularly check the terms and conditions as Nu Metro reserves the right to update these terms and conditions at any time. The member will be bound by the most recent terms and conditions.

 

  1. Every member of the Nu Metro Scene Club (Scene Club) is subject to these terms and conditions, which the member is deemed to have read and unconditionally accepted.

 

  1. Scene Club is a membership club / loyalty program open to anyone over the age of 12 years. For applications by persons between the ages of 12 and 18 years, a parent or legal guardian must consent to membership.

 

  1. Upon registration with Scene Club you will be issued with a Scene Club Card which uses a point-based system, which will be the currency referred to and used to transact on the Scene Club platform.
  2. In order to earn points you must present your Scene Club card at the time of purchase, at our box office or snack sales counters.

 

  1. Only one Scene Club card may be used per transaction.

 

  1. Scene Club points may be spent on all purchases at Nu Metro Cinemas box office or snack sales counters, except where specified below.

 

  1. Scene Club points can currently be earned from or redeemed against online purchases.

 

  1. Scene Club points cannot be used to purchase Nu Metro Gift Cards.

 

  1. The Scene Club Card is not a cheque, credit, or debit card, and points accumulated do not constitute cash.

 

  1. You can only earn and redeem points in Scene Club by presenting your card at the attendant at a Nu Metro box office or snack sales counter.

 

  1. Please keep your Scene Club card safe at all times, as it contains points that can be redeemed by anyone presenting the card at a Nu Metro cinema complex. Only original, undamaged Scene Club Cards will be accepted by Nu Metro for earning and redemption of points. Nu Metro shall not be held liable for cards that cannot be scanned or are otherwise defective.

 

  1. The points accumulated on Scene Club cards are not redeemable for cash, and are not refundable and/or transferable. No change will be issued, and any remainder of points will remain on the Scene Club card.
  2. Nu Metro reserves the right to withdraw or cancel the Scene Club card or to take any action it may deem appropriate if it suspects fraud or misconduct. The cards shall become invalid once cancelled.

 

  1. Membership is open to individual users only. There are no group or company memberships.

 

  1. Nu Metro reserves the right to accept or reject any membership application at its discretion.

 

  1. There is no cost to join Scene Club. Nu Metro Cinemas reserves the right to review the cost of membership and may, at any time, implement a charge for membership.

 

  1. You must complete the full Scene Club registration to be eligible for participation. In order to be successfully registered, Nu Metro will require the following information:

 

 

  • First name and surname of the applicant
  • Contact telephone number of the applicant, or of the parent/guardian in the event of the applicant being a minor
  • South African ID number of the applicant, or of the parent/guardian in the event of the applicant being a minor
  • Full physical mailing address, or of the parent / guardian in the event of the applicant being a minor
  • A valid email address of the applicant, or of the parent/guardian in the event of the applicant being a minor

 

  1. Nu Metro may, at any time, replace, cancel or terminate the Nu Metro Scene Club offering. In the event of any termination, the user will forfeit any points that have been accumulated. Termination is at the sole discretion of Nu Metro.

 

  1. Staff members of Nu Metro Cinemas who have Scene Club cards may at no point have their cards with them while on duty. Using a staff member’s card while on duty constitutes ground for dismissal.

 

  1. Each member may have only one active Scene Club membership. If there is a duplicate card issued in error, the duplicated points from the same purchases will not be transferred to another card.

 

  1. Your Scene Club membership may be cancelled should any of the following situations arise:

 

  • you do not comply with the full terms and conditions listed herein

in the event of your death or sequestration

  • should you fail to successfully complete your registration within six months of applying
  • should you fail to earn points using your card at least once during a consecutive 12-month period from the date of successful registration
  • should Nu Metro suspect abuse, misuse of your membership, or if provision of fraudulent information is suspected
  • If requested by you, in an email sent to sceneclub@numetro.co.za stating your full name, ID number and card number

 

  1. If your membership is cancelled, you will forfeit any points accumulated.
  2. Scene Club points may be used toward purchases at Nu Metro Cinemas, provided that the minimum requirements as set out in the terms and conditions have been met

 

  1. Nu Metro will not be held responsible for lost, stolen or damaged cards. In the event of a lost, stolen or damaged card, Nu Metro reserves the right to charge a nominal fee for replacement of the card. In the event that this card is lost or stolen, the balance of points available on the card may only be transferred to a new card if proof of identification is presented by the card holder and if the card history (and latest point balance) is available on our system. The latest point balance, according to our system, will be transferred to the replacement card.

 

  1. The point balance as represented on our system is final and binding, and no correspondence will be entered into regarding the balance on any card or the balance to be loaded onto a new card.

 

  1. These terms and conditions constitute the whole agreement relating to matters dealt with herein and, save to the extent otherwise provided herein, no undertaking, representation, term or condition relating to the subject matter of this agreement not incorporated in this agreement shall be binding.

 

  1. No addition to or variation, deletion, or agreed cancellation of all or any clauses or provisions of these terms and Conditions will be of any force or effect unless reduced to writing and published herein.

 

  1. No waiver of any of the terms and conditions of these terms and conditions will be binding or effectual for any purpose unless these terms and conditions are added to or varied in writing herein. Any such waiver will be effective only in the specific instance and for the purpose given. Failure or delay on the part of either party in exercising any right, power or privilege hereunder will not constitute or be deemed to be a waiver thereof, nor will any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof or the exercise of any other right, power or privilege herein.

 

  1. Intellectual property rights owned by Nu Metro (including, and without limitation to, Nu Metro’s brands (whether owned, licenced or otherwise) or rights related to materials subsequently developed by Nu Metro shall belong to and remain with Nu Metro.

 

  1. Limitation of liability:

 

  • Subject to the provisions of the Consumer Protection Act number 68 of 2008, Nu Metro gives no warranties nor and / or each and any of its respective members, employees, contractors, sub-contractors, agents, workmen or representatives accept responsibility or liability for any damage, loss, claim, or other liability or expense of whatever kind or nature—consequential, special, or otherwise—, whether for death, personal injury, loss, damage to property or otherwise, including but not limited to medical claims and legal expenses, or from or in relation to the Nu Metro Scene Club and / or the use or redemption of any Points and / or any other cause whatsoever. You and any parent and / or guardian of a minor child hereby indemnify Nu Metro against any such claim as aforementioned and from any cause whatsoever that may be instituted against Nu Metro unless such injury, loss or damage results from the negligence or wilful misconduct of Nu Metro.

 

  • Nu Metro gives no warranties, and its respective members, employees, contractors, sub-contractors, agents, workmen or representatives do not accept responsibility or liability for any damage, loss, claim, or other liability or expense of whatever kind or nature—consequential, special, or otherwise—, whether for death, personal injury, loss, damage to property or otherwise, including but not limited to medical claims and legal expenses, or from or in relation to the Nu Metro Scene Club and / or the use or redemption of any points and / or any other cause whatsoever, and the member and any parent and / or guardian thereof hereby indemnify Nu Metro against any such claim as aforementioned and from any cause whatsoever that may be instituted against Nu Metro unless such injury, loss or damage results from the negligence or wilful misconduct of Nu Metro.

 

  • Nu Metro shall not be liable to any member for:

 

  • termination or suspension of the Nu Metro Scene Club
  • inability to earn or redeem points due to circumstances beyond its control, including but not limited to systems being offline
  • any delay in replacing a lost or stolen card
  • any unauthorised use of a card
  • the closure of any of our cinema complexes on a permanent or temporary basis from time to time for any reason whatsoever
  • a force majeure event, i.e. any event out of its control

 

  • Nu Metro’s total liability for all claims shall not exceed a sum equal to the refund of any unexpired and unused points on the card.

 

  1. The use of the card takes place as follows:

 

  • You must swipe your Scene Club card with every purchase to earn points. If you do not swipe your Scene Card at the time of purchase, you will forfeit any points that may have been earned during that transaction. For online, mobile App or self-service terminal bookings, you must supply your Scene Club card number at the time of purchase. If you do not supply your Scene Club card number, you will forfeit any points that may have been earned during the transaction.
  • You will earn points on any purchase made at Nu Metro. This includes purchases on movie tickets and confectionery, but excludes Nu Metro Gift Cards.
  • You may be required to show proof of identification when using your Scene Club card.
  • Nu Metro reserves the right to monitor the use of any card at any time.

 

  1. Processes governing the earning and redemption of Scene Club points:

 

  • Points cannot be purchased. Points can only be earned as outlined herein.
  • Points are not earned on points redeemed, i.e. you cannot earn points when spending points.
  • You will earn 10 points for every R 1 spent at Nu Metro box office or snack sales counters. For example, for every R 100 spent, 1 000 points will be earned.
  • 1 000 points earned represents R 2,50, which may be redeemed at Nu Metro. Therefore, for every R 100 spent, the equivalent of R 2,50 will be available to spend at Nu Metro using the Scene Club card.
  • You must earn a minimum of 3 000 points to begin redeeming accrued points using the Scene Club card.
  • The maximum number of points that may be earned in one calendar day is 40 000 (R100,00).
  • The maximum amount of points that may be redeemed in one calendar day is 200 000 (R 500,00)
  • Any proposed point earnings or spend over the above amounts will require management approval, and this approval is solely at the manager’s discretion.
  • If a purchase is cancelled or refunded for whatever reason, the associated points balance will automatically be deducted from the card’s point balance.
  • Nu Metro partner benefits (including but not limited to Momentum Mutiply, Sanlam Reality and Absa Rewards) apply when used in conjunction with your Nu Metro Scene Club card.
  • Nu Metro Scene Club may, from time to time, run promotions and competitions. For such promotions and competitions, additional terms and conditions may apply.

 

#########

 

 

Loyalty Partner Terms and Conditions

  • Absa Rewards
  • Sanlam Reality
  • Momentum Multiply

Absa Rewards

  1. Absa Rewards members receive upfront discounts at Nu Metro cinemas when purchasing tickets at the kiosk and Absa self-service terminal

 

  1. When purchasing tickets, members must select ‘Absa Rewards’, insert their ID numbers and use their Absa cards to confirm that they qualify for the 50% discount. When requested to insert a validation code, an ID must be used.

 

  1. Members are entitled to the following upfront discounts every calendar year:

 

  • 12 tickets for standard 2D and 3D movies (all cinemas, excluding full VIP cinemas at Bedford, Hyde Park, Parkview and Woodlands)
  • 2 tickets for 2D and 3D VIP cinema movies (available at the following cinemas: Cornubia, Ballito, Canal Walk, The Glen, The Pavilion, Clearwater, V&A Waterfront, Trade Route, Bedford, Hyde Park, Parkview and Woodlands.)
  • 2 tickets for 2D and 3D Xtreme cinema movies(available at the following cinemas: Cornubia,Ballito, Canal Walk, The Glen, Clearwater and Menlyn)

Exclusions:

 

  • Nu Metro Worcester
  • 4DX cinemas

 

  1. Unused discounted ticket allocations are not carried over to the next calendar year

 

  1. Partner benefits may not be used in conjunction with any other promotion or benefit.

 

  1. Standard Absa Rewards and partner terms and conditions apply.

 

Sanlam Reality

  1. Reality Health and Reality Plus members may purchase a maximum of 30 tickets (2D or 3D) per month; Reality Core members may purchase a maximum of 20 2D tickets per month; Reality Club members may purchase a maximum of 10 2D tickets per month.

 

  1. In terms of the refreshments combos, Reality Health and Reality Plus members may purchase a maximum of 30 combos per month; Reality Core members may purchase a maximum of 20 combos per month; Reality Club members may purchase a maximum of 10 combos per month.

 

  1. Each refreshments combo consists of a medium-sized popcorn and a 500ml fountain beverage (soda or water). No substitutions will be allowed, ie no chocolates instead of popcorn, no upsizing etc.

 

  1. If you want to add any additional items, you will need to purchase them at the concession stand.

 

  1. The number of refreshments combos purchased may be equal to or less than the number of tickets purchased. A member may not purchase more refreshments combos than movie tickets in the same booking.

 

  1. Refreshments combos must be purchased at the same time as the movie tickets.

 

  1. Refreshments combo vouchers are valid for three years from date of issue.

 

  1. You must take the movie booking confirmation with you when you go to collect your movie tickets at the Nu Metro self-service kiosk.

 

  1. You will receive an additional booking reference(s) if you purchase a refreshments combo(s); this must be presented at the concession counter to redeem the combo. At this point, the member must specify their beverage of choice. Please note: You will receive a refreshments combo voucher for each refreshments combo purchased.

 

  1. Payment must be completed with a Visa or Mastercard credit/debit card with chip.

 

  1. Information on the website regarding movies and their release dates in South Africa is as received from the studios and distributors of the films. This information is subject to change without notice and should be considered as guidance rather than a fixed schedule.

 

  1. It is the Sanlam Reality member’s responsibility to confirm booking details before accepting the ticket offer under the online transaction. Sanlam Reality and Nu Metro cannot rectify any mistakes after acceptance by the Sanlam Reality member.

 

  1. No cash refunds for online tickets or refreshments combos will be made by any Nu Metro Cinemas cineplex. Where a performance is cancelled for whatever reason, cinema readmission tickets will be issued at the discretion of the cinema manager.

 

  1. If you are having difficulty with the online booking system, you can contact Sanlam Reality on 0860 732 548/9 and a call centre agent will make the booking for you. The payment will also be made by credit card or debit card with a chip.

 

  1. Scene VIP, Scene Xtreme and 4DX movies are not included.

 

  1. Partner benefits may not be used in conjunction with any other promotion or benefit.

 

  1. Standard Sanlam Rewards and partner terms and conditions apply.

 

 

Momentum Multiply

 

  1. Who may use this benefit?

 

This benefit is available to all Multiply Premier, Multiply Provider and Multiply Starter members.

 

  1. How this benefit works:

 

  • Members receive discounted movie tickets, based on their Multiply status/level
  • Members can purchase one movie ticket per family member registered on Multiply, plus one additional movie ticket for a friend at these discounted rates.

 

  1. Benefit rules

 

  • Members cannot watch the same movie more than once at the discounted price.
  • Members cannot give their Multiply membership details after payment has been made to get a discount.
  • Multiply member discounts will not be given in conjunction with other rewards membership discounts or Nu Metro specials.
  • Discounts are applicable on regular 2D & 3D movies, VIP and Xtreme (4DX cinemas excluded).
  • Partner benefits may not be used in conjunction with any other promotion or benefit.
  • Standard Momentum Rewards and partner terms and conditions apply.

 

  1. How to use this benefit

 

  • Members can book with Nu Metro in four different ways:
    • Online – by visiting numetro.co.za. Members will need to enter their credit card information and Multiply membership number.
    • At the cinema wall-mounted kiosks – members can book directly at one of the self-service kiosks.  They will need to swipe their credit card and capture their Multiply membership number.
    • At the cinema till points – members must present their Multiply membership card when making a booking. They will also need to give their date of birth.
    • Call centre – Members can book tickets through the Nu Metro call centre by phoning: 0861 246 362. They will need to give their Multiply membership number. Multiply cannot accept responsibility if the Nu Metro server is down.

 

  1. Paying for your tickets

 

  • Please note that members can only pay with a valid MasterCard or Visa credit card when they book online, at the cinema kiosks or through the Nu Metro call centre.
  • Members can pay cash when they book at the cinema till points.

 

  1. Multiply benefit or points queries

 

  • If members have any queries about this Multiply benefit or points, they can contact Multiply by:

 

  1. Ending the benefit

 

  • Members will no longer have access to this benefit if their Multiply membership is cancelled.

 

 

#########

 

Voucher Terms and conditions (e.g. prepaid tickets and Digitickets)

  1. Vouchers marked “2D” are valid for one (1) regular “2D” movie ticket.
  2. Vouchers marked “3D” are valid for one (1) regular “3D” movie ticket.
  3. Vouchers marked “VIP” are valid for one (1) regular “VIP” movie ticket.
  4. Vouchers marked “Xtreme” are valid for one (1) regular “Xtreme” movie ticket.
  5. Vouchers marked “2D” are not valid for “3D”, “VIP”, “Xtreme” or “4DX” movies.
  6. Vouchers marked “3D” are not valid for “2D”, “VIP”, “Xtreme” or “4DX” movies.
  7. Vouchers marked “VIP” are not valid for “2D”, “3D”, “Xtreme” or “4DX” movies.
  8. Vouchers marked “Xtreme” are not valid for “2D”, “3D”, “VIP” or “4DX” movies.
  9. Vouchers may not be exchanged for cash.
  10. Vouchers marked “2D” or “3D” are not valid for Scene Xtreme, Scene VIP or 4DX offerings.
  11. Prepaid vouchers are valid for three (3) years from the date of issue.
  12. Vouchers do not guarantee entry to a cinema, as regular box office booking Terms and Conditions, as well as processes, apply, and certain performances may be sold out.

 

#########

 

Gift Card terms and conditions

 

  1. This card may only be used to purchase tickets and goods at Nu Metro Cinemas.
  2. This is not a credit or debit card.
  3. Funds on card are not transferable, not refundable and not redeemable for cash.
  4. Nu Metro accepts no liability for lost, stolen, or damaged gift cards.
  5. No cash change will be issued.
  6. The balance of funds will remain on the card and may be topped up.
  7. Regular Nu Metro terms and conditions apply.

#########

Gift voucher terms and conditions

  • 2D gift voucher terms and conditions
  • 3D gift voucher terms and conditions
  • VIP gift voucher terms and conditions
  • Xtreme gift voucher terms and conditions
  • 4DX gift voucher terms and conditions

2D Gift voucher terms and conditions

  1. A 2D gift voucher ticket is equivalent to 1 (one) regular 2D movie ticket only.
  2. Valid for regular 2D movies only.
  3. Not valid for regular 3D, VIP, Xtreme or 4DX movies.
  4. Gift voucher ticket does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. No duplicates will be accepted.
  8. Lost or stolen tickets cannot be replaced.
  9. Valid for 3 (three) years only from the date of issue.
  10. This benefit may not be used in conjunction with any other promotion or benefit.
  11. Regular Nu Metro terms and conditions apply.

 

3D Gift voucher terms and conditions

 

  1. A 3D gift voucher ticket is equivalent to 1 (one) regular 3D movie ticket only.
  2. Valid for regular 3D movies only.
  3. Not valid for regular 2D, VIP, Xtreme or 4DX movies.
  4. Gift voucher does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. No duplicates will be accepted.
  8. Lost or stolen tickets cannot be replaced.
  9. Valid for 3 (three) years only from the date of issue.
  10. This benefit may not be used in conjunction with any other promotion or benefit.
  11. Regular Nu Metro terms and conditions apply.

VIP Gift voucher terms and conditions

 

  1. A VIP gift voucher is equivalent to 1 (one) regular VIP movie ticket only.
  2. Valid for regular VIP movies only.
  3. Not valid for regular 2D, regular 3D, Xtreme or 4DX movies.
  4. Gift voucher does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. No duplicates will be accepted.
  8. Lost or stolen tickets cannot be replaced.
  9. Valid for 3 (three) years only from the date of issue.
  10. This benefit may not be used in conjunction with any other promotion or benefit.
  11. Regular Nu Metro terms and conditions apply.

 

Xtreme Gift voucher terms and conditions

 

  1. An Xtreme gift voucher is equivalent to 1 (one) regular Xtreme movie ticket only.
  2. Valid for regular Xtreme movies only.
  3. Not valid for regular 2D, regular 3D, VIP or 4DX movies.
  4. Gift voucher does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. No duplicates will be accepted.
  8. Lost or stolen tickets cannot be replaced.
  9. Valid for 3 (three) years only from the date of issue.
  10. This benefit may not be used in conjunction with any other promotion or benefit.
  11. Regular Nu Metro terms and conditions apply.

 

4DX Gift voucher terms and conditions

  1. A 4DX gift voucher is equivalent to 1 (one) 2D or 3D 4DX movie ticket only.
  2. Valid for 4DX movies only.
  3. Not valid for regular 2D, regular 3D, VIP or Xtreme movies.
  4. Gift voucher does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. No duplicates will be accepted.
  8. Lost or stolen tickets cannot be replaced.
  9. Valid for 3 (three) years only from the date of issue.
  10. This benefit may not be used in conjunction with any other promotion or benefit.
  11. Regular Nu Metro terms and conditions apply.

Complimentary Ticket Terms and Conditions

  • 2D Complimentary ticket terms and conditions
  • 3D Complimentary ticket terms and conditions
  • VIP Complimentary ticket terms and conditions
  • Xtreme Complimentary ticket terms and conditions
  • 4DX Complimentary ticket terms and conditions

2D Complimentary Ticket terms and conditions

  1. A 2D Complimentary ticket is equivalent to 1 (one) regular 2D movie ticket only.
  2. Valid for regular 2D movies only.
  3. Not valid for regular 3D, VIP, Xtreme or 4DX movies.
  4. Complimentary ticket does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. In the event of printed complimentary tickets, no duplicates will be accepted.
  8. Not valid in a movie’s first week of release.
  9. Lost or stolen tickets cannot be replaced.
  10. Valid for 3 (three) months only from the date of issue.
  11. This benefit may not be used in conjunction with any other promotion or benefit.
  12. Regular Nu Metro terms and conditions apply

3D Complimentary Ticket terms and conditions

  1. A 3D Complimentary ticket is equivalent to 1 (one) regular 3D movie ticket only.
  2. Valid for regular 3D movies only.
  3. Not valid for regular 2D, VIP, Xtreme or 4DX movies.
  4. Complimentary ticket does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. In the event of printed complimentary tickets, no duplicates will be accepted.
  8. Not valid in a movie’s first week of release.
  9. Lost or stolen tickets cannot be replaced.
  10. Valid for 3 (three) months only from the date of issue.
  11. This benefit may not be used in conjunction with any other promotion or benefit.
  12. Regular Nu Metro terms and conditions apply.

 

VIP Complimentary Ticket terms and conditions

 

  1. A VIP Complimentary ticket is equivalent to 1 (one) regular VIP movie ticket only.
  2. Valid for regular VIP movies only.
  3. Not valid for regular 2D, regular 3D, Xtreme or 4DX movies.
  4. Complimentary ticket does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. In the event of printed complimentary tickets, no duplicates will be accepted.
  8. Not valid in a movie’s first week of release.
  9. Lost or stolen tickets cannot be replaced.
  10. Valid for 3 (three) months only from the date of issue.
  11. This benefit may not be used in conjunction with any other promotion or benefit.
  12. Regular Nu Metro terms and conditions apply.

 

Xtreme Complimentary Ticket terms and conditions

  1. An Xtreme Complimentary ticket is equivalent to 1 (one) regular Xtreme movie ticket only.
  2. Valid for regular Xtreme movies only.
  3. Not valid for regular 2D, regular 3D, VIP or 4DX movies.
  4. Complimentary ticket does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. In the event of printed complimentary tickets, no duplicates will be accepted.
  8. Not valid in a movie’s first week of release.
  9. Lost or stolen tickets cannot be replaced.
  10. Valid for 3 (three) months only from the date of issue.
  11. This benefit may not be used in conjunction with any other promotion or benefit.
  12. Regular Nu Metro terms and conditions apply.

 

#########

VIP Card Terms and Conditions

 

  1. The cardholder is entitled to two free movie tickets per week.

 

  1. Each card is valid for two people (the cardholder and a guest) for any movie that does not have a complimentary restriction, any show, any day of the week (not valid at 4DX Cinemas).

 

  1. Each movie can only be seen once.

 

  1. The card is not transferable and may not be used by anyone other than you, as depicted by the name on the card.

 

  1. Nu Metro Cinemas reserves the right to ask for identification from the patron who presents the card.

 

  1. Should management become aware of a card being abused, the directors of Nu Metro Cinemas reserve the right to withdraw the card.

 

  1. Please be aware that due to the large demand on our films during opening week, complimentary tickets and cards are valid from the films’ second week of release.  Please check our newspaper directories or ask our cinema staff, who will be happy to assist you and point out which films are still restricted.  Please pay particular attention to this to avoid any embarrassment.

 

  1. The use of this card is valid only at Nu Metro Cinemas ticket counters.  The card cannot be used for telephonic or online bookings.

 

  1. The directors of Nu Metro Cinemas reserve the right to cancel this card at their discretion at any time.

 

  1. VIP cards are issued solely at the discretion of the directors of Nu Metro Cinemas. VIP cards cannot be bought or exchanged for cash.

 

  1. This benefit may not be used in conjunction with any other promotion or benefit.

 

 

#########

Promotional Terms and Conditions

 

From time to time, Nu Metro may run limited-time promotions. By participating in a promotion, you acknowledge that you have read, understood and accepted the terms and conditions of that particular promotion.


January
Voucher copy:
Hello 2019 get a FREE house drink with every VIP main meal

Redeem your January Nu Metro 2019 calendar voucher to receive one free house drink when any full-priced main meal is purchased from the VIP menu;
House drink includes house wine, local beer or medium soda;
No alcoholic drinks are allowed when a meal is ordered as a takeaway. A non-alcoholic drink may be chosen or the alcoholic drink must be consumed at the VIP lounge.
House drink cannot be exchanged for any other item on the VIP menu;
Valid at time of purchase only;
Valid on one transaction only;
One voucher per transaction;
Voucher cannot be exchanged for cash;
Original voucher must be presented at time of purchase – no duplicate or digital vouchers accepted;
Nu Metro reserves the right to cancel the promotion at any time, thus making the voucher null and void;
Voucher valid from 1 January 2019 to 31 January 2019 only;
Nu Metro terms and conditions apply.

February
Voucher copy:
This Valentine’s Day buy one 4DX ticket and we’ll give you another free

Redeem your February Nu Metro 2019 Calendar voucher to receive one free 4DX movie ticket when any full priced 4DX movie ticket is purchased.;
Free ticket not valid for regular 2D, regular 3D, VIP or Xtreme ticket purchases;
Free ticket will be for the same type of ticket purchased, the same movie, at the same selected time slot, in the same cinema;
Voucher does not guarantee entry, regular ticket booking process must be followed;
Valid at the Nu Metro box office or catering counters only, not valid for online, App or self-service terminal purchases;
Valid at time of purchase only;
Valid on one transaction only;
One voucher per transaction;
Voucher cannot be exchanged for cash;
Original voucher must be presented at time of purchase – no duplicate or digital vouchers accepted;
Nu Metro reserves the right to cancel the promotion at any time, thus making the voucher null and void;
Voucher valid from 1 February 2019 to 28 February 2019 only;
Nu Metro terms and conditions apply.

March
Voucher Copy: Get a free ticket with any ticket purchase in celebration of Human Rights

Redeem your March Nu Metro 2019 Calendar voucher to receive one free regular 2D or one free regular 3D movie ticket when any full priced movie ticket is purchased.;
Free ticket not valid for Xtreme, VIP (except that a 2D VIP ticket will be issued at Parkview, Woodlands, Hyde Park and Bedford) or 4DX ticket purchases;
Free ticket will be for the same type of ticket purchased, the same movie, at the same selected time slot, in the same cinema;
Voucher does not guarantee entry, regular ticket booking process must be followed;
Valid at the Nu Metro box office or catering counters only, not valid for online, App or self-service terminal purchases;
Valid at time of purchase only;
Valid on one transaction only;
One voucher per transaction;
Voucher cannot be exchanged for cash;
Original voucher must be presented at time of purchase – no duplicate or digital vouchers accepted;
Nu Metro reserves the right to cancel the promotion at any time, thus making the voucher null and void;
Voucher valid from 1 March 2019 to 31 March 2019 only;
Nu Metro terms and conditions apply.

April
Voucher Copy: Happy Easter Buy 1 Poptopia we’ll throw in another 1 for free

Redeem your April Nu Metro 2019 Calendar voucher to receive one free Poptopia when any full-priced Poptopia is purchased;
Free Poptopia issued will be the same size and value as the full-priced Poptopia purchased;
Free Poptopia cannot be exchanged for any other item for sale at Nu Metro cinemas;
Valid at time of purchase only;
Valid on one transaction only;
One voucher per transaction;
Voucher cannot be exchanged for cash;
Original voucher must be presented at time of purchase – no duplicate or digital vouchers accepted;
Nu Metro reserves the right to cancel the promotion at any time, thus making the voucher null and void;
Voucher valid from 1 April 2019 to 30 April 2019 only;
Nu Metro terms and conditions apply.

May –
Voucher Copy: This Mother’s Day get a free hot drink with any dessert

Redeem your May Nu Metro 2019 Calendar voucher to receive one free hot drink when any full-priced Chateaux Gateaux dessert is purchased from the VIP menu;
Hot drink includes any non-alcoholic hot drink offered in the VIP cinema (includes but not limited to coffee, cappuccino, hot chocolate, tea);
Voucher cannot be exchanged for any other item for sale at Nu Metro cinemas;
Valid at time of purchase only;
Valid on one transaction only;
One voucher per transaction;
Voucher cannot be exchanged for cash;
Original voucher must be presented at time of purchase – no duplicate or digital vouchers accepted;
Nu Metro reserves the right to cancel the promotion at any time, thus making the voucher null and void;
Voucher valid from 1 May 2019 to 31 May 2019 only;
Nu Metro terms and conditions apply.

June
Voucher copy: Happy Father’s Day get a FREE ticket with any ticket purchased 2D or 3D

Redeem your June Nu Metro 2019 Calendar voucher to receive one free regular 2D or one free regular 3D movie ticket when any full priced movie ticket is purchased.;
Free ticket not valid for Xtreme, VIP (except that a 2D VIP ticket will be issued at Parkview, Woodlands, Hyde Park and Bedford) or 4DX ticket purchases;
Free ticket will be for the same type of ticket purchased, the same movie, at the same selected time slot, in the same cinema;
Voucher does not guarantee entry, regular ticket booking process must be followed;
Valid at the Nu Metro box office or catering counters only, not valid for online, App or self-service terminal purchases;
Valid at time of purchase only;
Valid on one transaction only;
One voucher per transaction;
Voucher cannot be exchanged for cash;
Original voucher must be presented at time of purchase – no duplicate or digital vouchers accepted;
Nu Metro reserves the right to cancel the promotion at any time, thus making the voucher null and void;
Voucher valid from 1 June 2019 to 30 June 2019 only;
Nu Metro terms and conditions apply.

July
Voucher copy: Enjoy 2 cocktails for the price of 1

Redeem your July Nu Metro 2019 Calendar voucher to receive one free cocktail when any full-priced cocktail is purchased;
Free cocktail issued will be the same value as the full-priced cocktail purchased;
Free cocktail cannot be exchanged for any other item for sale at Nu Metro cinemas;
Valid at time of purchase only;
Valid on one transaction only;
One voucher per transaction;
Voucher cannot be exchanged for cash;
Original voucher must be presented at time of purchase – no duplicate or digital vouchers accepted;
Nu Metro reserves the right to cancel the promotion at any time, thus making the voucher null and void;
Voucher valid from 1 July 2019 to 31 July 2019 only;
Nu Metro terms and conditions apply.

August
Voucher copy: Ladies you deserve nothing but VIP here’s 1 Free VIP ticket on us

Redeem your August Nu Metro 2019 Calendar voucher to receive one free 2D VIP movie ticket when any full priced VIP movie ticket is purchased.;
Free ticket not valid for regular 2D, regular 3D, 3D VIP, Xtreme or 4DX ticket purchases;
Free ticket will be for the same type of ticket purchased, the same movie, at the same selected time slot, in the same cinema;
Voucher does not guarantee entry, regular ticket booking process must be followed;
Valid at the Nu Metro box office or catering counters only, not valid for online, App or self-service terminal purchases;
Valid at time of purchase only;
Valid on one transaction only;
One voucher per transaction;
Voucher cannot be exchanged for cash;
Original voucher must be presented at time of purchase – no duplicate or digital vouchers accepted;
Nu Metro reserves the right to cancel the promotion at any time, thus making the voucher null and void;
Voucher valid from 1 August 2019 to 31 August 2019 only;
Nu Metro terms and conditions apply.

September
Voucher copy: It’s Spring get a FREE ticket with any ticket purchased

Redeem your September Nu Metro 2019 Calendar voucher to receive one free regular 2D or one free regular 3D movie ticket when any full priced movie ticket is purchased.;
Free ticket not valid for Xtreme, VIP (except that a 2D VIP ticket will be issued at Parkview, Woodlands, Hyde Park and Bedford) or 4DX ticket purchases;
Voucher does not guarantee entry, regular ticket booking process must be followed;
Valid at the Nu Metro box office or catering counters only, not valid for online, App or self-service terminal purchases;
Valid at time of purchase only;
Valid on one transaction only;
One voucher per transaction;
Voucher cannot be exchanged for cash;
Original voucher must be presented at time of purchase – no duplicate or digital vouchers accepted;
Nu Metro reserves the right to cancel the promotion at any time, thus making the voucher null and void;
Voucher valid from 1 September 2019 to 30 September 2019 only;
Nu Metro terms and conditions apply.

October
Voucher copy: Buy one Xtreme ticket and we’ll give you another for FREE
Redeem your October Nu Metro 2019 Calendar voucher to receive one free 2D or 3D Xtreme movie ticket when any full priced Xtreme movie ticket is purchased.;
Free ticket not valid for regular 2D, regular 3D, VIP or 4DX ticket purchases;
Free ticket will be for the same type of ticket purchased, the same movie, at the same selected time slot, in the same cinema;
Voucher does not guarantee entry, regular ticket booking process must be followed;
Valid at the Nu Metro box office or catering counters only, not valid for online, App or self-service terminal purchases;
Valid at time of purchase only;
Valid on one transaction only;
One voucher per transaction;
Voucher cannot be exchanged for cash;
Original voucher must be presented at time of purchase – no duplicate or digital vouchers accepted;
Nu Metro reserves the right to cancel the promotion at any time, thus making the voucher null and void;
Voucher valid from 1 October 2019 to 31 October 2019 only;
Nu Metro terms and conditions apply.

November
Voucher copy: FREE ticket with any ticket purchased

Redeem your November Nu Metro 2019 Calendar voucher to receive one free regular 2D or one free regular 3D movie ticket when any full priced movie ticket is purchased.;
Free ticket not valid for Xtreme, VIP (except that a 2D VIP ticket will be issued at Parkview, Woodlands, Hyde Park and Bedford) or 4DX ticket purchases;
Voucher does not guarantee entry, regular ticket booking process must be followed;
Valid at the Nu Metro box office or catering counters only, not valid for online, App or self-service terminal purchases;
Valid at time of purchase only;
Valid on one transaction only;
One voucher per transaction;
Voucher cannot be exchanged for cash;
Original voucher must be presented at time of purchase – no duplicate or digital vouchers accepted;
Nu Metro reserves the right to cancel the promotion at any time, thus making the voucher null and void;
Voucher valid from 1 November 2019 to 30 November 2019 only;
Nu Metro terms and conditions apply.

December
Voucher copy: Merry Xmas buy 1 Poptopia we’ll throw in another one for FREE

Redeem your December Nu Metro 2019 Calendar voucher to receive one free Poptopia when any full-priced Poptopia is purchased;
Free Poptopia issued will be the same size and value as the full-priced Poptopia purchased;
Free Poptopia cannot be exchanged for any other item for sale at Nu Metro cinemas;
Valid at time of purchase only;
Valid on one transaction only;
One voucher per transaction;
Voucher cannot be exchanged for cash;
Original voucher must be presented at time of purchase – no duplicate or digital vouchers accepted;
Nu Metro reserves the right to cancel the promotion at any time, thus making the voucher null and void;
Voucher valid from 1 December 2019 to 31 December 2019 only;
Nu Metro terms and conditions apply.


Terms and Conditions: Black Friday Promotion

The following terms and conditions apply to the all Nu Metro cinemas in the Republic of South Africa and Zambia.

 

  1. Receive one voucher code with the purchase of any full priced Nu Metro Movie ticket purchased on Friday 29th November 2019 for a movie showing on Friday 29th November 2019;

 

  1. Voucher code is valid for one Free REGULAR 2D or, one Free REGULAR 3D or, one Free FULL VIP 2D movie ticket;

 

  1. FULL VIP 2D movie tickets only valid at Nu Metro Hyde Park, Nu Metro Bedford, Nu Metro Woodlands, Nu Metro Parkview;

 

  1. Voucher code is valid for redemption of a free movie ticket for all shows at Nu Metro between Monday 2nd December and Thursday 5th December 2019;

 

  1. The Voucher code for a free movie ticket is not confirmation of booking. Regular bookings process still applies;

 

  1. Voucher code is valid for movie tickets booked online through the Nu Metro website, or at self-service terminals, or at box office, or at catering counters;

 

  1. Free movie ticket is not valid for redemption on films in their first week of release or films with a complimentary ticket restriction;

 

  1. Free movie ticket cannot be exchanged for cash;

 

  1. Free movie may not be used in conjunction with any other promotion, offering, benefit or loyalty program available at Nu Metro cinemas;

 

  1. Nu Metro reserves the right to cancel the promotion at any time, thus making the free movie ticket null and void;

 

  1. E&OE.

Terms and Conditions Win with Frozen II colouring competition

 

  1. The “Win with Frozen 2 colouring Competition” (the “Competition”) runs from 11:00 on 6 December, 2019 until 18:00 on 24 December 2019 (the “Promotional Period”).

 

  1. Entries must be received by no later than 18:00 on 24 December 2019; entries received after this time will not be accepted.

 

  1. The Competition is open to children aged 12 (twelve) years or younger, who complete a Frozen II colouring in entry form at the Nu Metro colouring station, found in any Nu Metro cineplexes in the Republic of South Africa, during the promotional period. Entry forms may be completed by the parent or guardian of the child entering.

 

  1. To enter, you must do one of the following:
    1. Visit any Nu Metro cineplex in the Republic of South Africa, during the promotional period;
    2. Complete a Frozen II colouring in entry form;
    3. Place the completed entry form in the Nu Metro competition box;
    4. You must be 12 (twelve) years of age or younger; and
    5. You must be a natural person.

 

  1. Valid entries must contain the following information:
    1. First name, last name, email address, contact telephone number.

 

  1. Entry is open to individual entrants only – group or company entries are not permitted.

 

  1. Each person is allowed one entry into the competition, provided all the entry criteria as set out in the terms and conditions have been met. Duplicate entries will not be accepted for the draw.

 

  1. Nu Metro accepts no responsibility for incorrect entries.

 

  1. A winner will be chosen by means of a random draw by no later than 10 January 2020.

 

  1. The winner will be contacted telephonically by a senior representative of Nu Metro Cinemas by no later than 15 January, 2020.

 

  1. Nu Metro cinemas will use any means available to contact winners by the stipulated dates; should Nu Metro Cinemas be unable to contact the winner and verify the winners within 1 (ONE) week of the prize draw, Nu Metro reserves the right to hold another random draw and allocate the prize to another entrant (the “Re-draw”). This will apply to all subsequent winners of any Re-draws.

 

  1. Once the winner has been notified and accepted the prize, a handover of the prize will be arranged at the Nu Metro cineplex in the shopping mall where the entry was received.

 

  1. 1 (one) main winner will receive 1 (one) Frozen II-themed movie merchandise hamper and 2 (two) complimentary regular kids’ 2D movie tickets to watch any movie rated for kids aged 12 years or below, at Nu Metro, from the movie’s second week of release.

 

  1. 3 (three) runner up winners will each receive 2 (two) complimentary regular kids’ 2D movie tickets to watch any film rated for kids aged 12 years or below, at Nu Metro, from the movies second week of release.

 

  1. The prize must be taken as is. The prize is not transferable and cannot be exchanged for cash.

 

  1. By participating in this competition, the winner agrees to the publication of their name and/or photographs on any platforms that Nu Metro Cinemas sees fit. This includes (but is not limited to) print advertising, digital advertising, social media posts, website etc.

 

  1. This Competition and the awarding of prizes are held in accordance with the Consumer Protection Act, 2008, and specifically the regulations governing promotional competitions. Any changes required to these terms and conditions in order to comply therewith will be effected without notice.

 

  1. Nu Metro Cinemas’ directors, members, shareholders, partners, employees, agents or consultants and their spouses, life partners, parents, children, siblings, business partners or associates, subsidiaries and/or holding companies are not eligible to participate in or enter this competition.

 

  1. All information relating to this competition and published on any promotional or advertising material forms part of these terms and conditions of entry.

 

  1. Nu Metro reserves the right to reject any entrant/ winner from the competition at its sole discretion.

 

  1. In the event of a dispute, the decision of Nu Metro Cinemas will be final and binding on all aspects of this competition and no correspondence will be entered into.

 

  1. Nu Metro Cinemas, its directors, members, partners, employees, agents, consultants, suppliers, contractors and sponsors, subsidiaries and/or holding companies is indemnified against and assume no liability whatsoever for any direct or indirect loss, harm or damage to person or property arising from an entrant’s participation in this competition or for any loss or damage, howsoever arising.

 

  1. If required by law or for whatever other reason at the discretion of Nu Metro, Nu Metro Cinemas shall have the right to terminate this competition with immediate effect and without notice of such termination to any entrants or winners. In such event, all entrants hereby waive any rights that they may have against Nu Metro Cinemas for any direct or indirect damages and hereby acknowledges that they will have no recourse or claim of any nature whatsoever against either company, subsidiary or holding company, their directors, members, partners, employees, sponsors, agents, or consultants.

 

  1. If Nu Metro Cinemas suspects foul play by any entrant/participant they are entitled to disqualify the participant/entrant with immediate effect. Nu Metro Cinemas’ decision regarding this is final and no correspondence will be entertained.

 

  1. Entrants to the competition are responsible for entering their correct personal details and should they win, Nu Metro Cinemas will not be held liable should the details submitted be incorrect.

 

  1. Should the winner, for any reason whatsoever, including any failure/negligence on the part of Nu Metro Cinemas, its directors, members, partners, employees, sponsors, agents or consultants, be unable to take up the prize before the expiry of the prize then no liability shall attach to Nu Metro Cinemas, its directors, members, partners, employees, sponsors, agents or consultants.

 

  1. Nu Metro Cinemas reserves the right to amend these terms and conditions at any time, without further notice.

 

  1. Nu Metro Cinemas terms and conditions apply.

 

  1. Errors and Omissions Excepted.

Terms and Conditions Win with Frozen II Christmas Tree competition

 

  1. The “Win with Frozen II Christmas Tree Competition” (the “Competition”) runs from 09:00 on 6 December, 2019 until 18:00 on 8 December, 2019 (the “Promotional Period”).

 

  1. Entries must be received by no later than 18:00 on 8 December, 2019; entries received after this time will not be accepted.

 

  1. The competition is open to children aged 12 (twelve) years or younger, who complete a Frozen II Snowflake entry form at the Nu Metro stand found at the Decorate Your Snowflake activation in Canal Walk Shopping Centre and THE Pavilion Shopping Centre during the Promotional Period. Entry forms may be completed by the parent or guardian of the child entering.

 

  1. To enter, you must do one of the following:
    1. Visit the Nu Metro stand at the Decorate Your Snowflake activation in Canal Walk Shopping Centre and The Pavilion Shopping Centre, during the Promotional Period;
    2. Complete a Frozen II Christmas Tree entry form;
    3. Place the completed entry form in the Nu Metro competition box;
    4. You must be 12 (twelve) years of age or younger; and
    5. You must be a natural person.

 

  1. Valid entries must contain the following information:
    1. First name, last name, email address, contact telephone number.

 

  1. Entry is open to individual entrants only – group or company entries are not permitted.

 

  1. Each person is allowed one entry into the Competition, provided all the entry criteria as set out in the terms and conditions have been met. Duplicate entries will not be accepted for the draw.

 

  1. Nu Metro accepts no responsibility for incorrect entries.

 

  1. A winner will be chosen by means of a random draw by no later than 10 December, 2019.

 

  1. The winner will be contacted telephonically by a senior representative of Nu Metro Cinemas by no later than 13 December, 2020.

 

  1. Nu Metro Cinemas will use any means available to contact winners by the stipulated dates; should Nu Metro Cinemas be unable to contact the winner and verify the winners within 1 (ONE) week of the prize draw, Nu Metro reserves the right to hold another random draw and allocate the prize to another entrant (the “Re-draw”). This will apply to all subsequent winners of any Re-draws.

 

  1. Once the winner has been notified and accepted the prize, a handover of the prize will be arranged at the Nu Metro cineplex in the shopping mall where the entry was received.

 

  1. 5 (five) winners from Nu Metro Canal Walk and 5 (five) winners from Nu Metro THE Pavilion will each receive 2 (two) complimentary regular kids’ 2D movie tickets to watch Frozen II at Nu Metro from the movie’s second week of release, i.e. from Friday 13 December, 2019.

 

  1. The prize must be taken as is. The prize is not transferable and cannot be exchanged for cash.

 

  1. By participating in this competition, the winner agrees to the publication of his or her name and/or photographs on any platforms that Nu Metro Cinemas sees fit. This includes (but is not limited to) print advertising, digital advertising, social media posts, website etc.

 

  1. This Competition and the awarding of prizes are held in accordance with the Consumer Protection Act, 2008 and specifically the regulations governing promotional competitions. Any changes required to these terms and conditions in order to comply therewith will be effected without notice.

 

  1. Nu Metro Cinemas’ directors, members, shareholders, partners, employees, agents, or consultants and their spouses, life partners, parents, children, siblings, business partners, or associates, subsidiaries and/or holding companies are not eligible to participate in or enter this competition.

 

  1. All information relating to this competition and published on any promotional or advertising material forms part of these terms and conditions of entry.

 

  1. Nu Metro reserves the right to reject any entrant/winner from the competition at its sole discretion.

 

  1. In the event of a dispute, the decision of Nu Metro Cinemas will be final and binding on all aspects of this competition and no correspondence will be entered into.

 

  1. Nu Metro Cinemas, its directors, members, partners, employees, agents, consultants, suppliers, contractors and sponsors, subsidiaries and/or holding companies is indemnified against and assume no liability whatsoever for any direct or indirect loss, harm or damage to person or property arising from an entrant’s participation in this competition or for any loss or damage, howsoever arising.

 

  1. If required by law or for whatever other reason at the discretion of Nu Metro, Nu Metro Cinemas shall have the right to terminate this competition with immediate effect and without notice of such termination to any entrants or winners. In such event, all entrants hereby waive any rights that they may have against Nu Metro Cinemas for any direct or indirect damages and hereby acknowledge that they will have no recourse or claim of any nature whatsoever against either company, subsidiary or holding company, its directors, members, partners, employees, sponsors, agents or consultants.

 

  1. If Nu Metro Cinemas suspects foul play by any entrant/participant they are entitled to disqualify the participant/entrant with immediate effect. Nu Metro Cinemas’ decision regarding this is final and no correspondence will be entertained.

 

  1. Entrants to the Competition are responsible for entering their correct personal details and should they win, Nu Metro Cinemas will not be held liable should the details submitted be incorrect.

 

  1. Should the winner, for any reason whatsoever, including any failure/negligence on the part of Nu Metro Cinemas, their directors, members, partners, employees, sponsors, agents or consultants, be unable to take up the prize before the expiry of the prize then no liability shall attach to Nu Metro Cinemas, its directors, members, partners, employees, sponsors, agents or consultants.

 

  1. Nu Metro Cinemas reserves the right to amend these terms and conditions at any time without further notice.

 

  1. Nu Metro Cinemas terms and conditions apply.

 

  1. Errors and Omissions Excepted.

Metro Moola is in Nu Metro cinemas everywhere this summer (29 October 2019 – 14 January 2020) – rewarding you with more chances to get free movie tickets. Plus, this year’s campaign is loaded with a trip to Zanzibar!

Collect your Metro Moola with every Nu Metro movie ticket that you buy – look out for your favourite movie characters featured on our new set of collectible cards. Once you have 3 Metro Moola, we give you a free Regular 2D movie ticket.

You can win amazing prizes, watch more movies, more often and pay less this summer – only at Nu Metro.

To stand a chance to WIN a trip for 2 to Zanzibar, SMS the unique voucher code on the front of your Metro Moola to 40675 (South Africa only).

**For our cinemas in Zambia and Mozambique – email your name, contact number and the unique voucher code on the front of your Metro Moola to moola@numetro.co.za

Metro Moola FAQs

Q – When does the Metro Moola promotion run?

A – The Metro Moola promotion runs from 29 October, 2019 to 14 January, 2020.

 

Q – How do I get my Metro Moola notes?

A – You can collect your Metro Moola notes from the door control staff member at Nu Metro cinema – this is the staff member that checks your movie ticket and tears the stub before allowing you entry into the cinema area.

 

Q – Does this promotion apply when purchasing tickets online?

A – Yes, the Metro Moola promotion does apply for movie tickets purchased online.

 

Q – How many Metro Moola can I collect?

A – You can collect 1 (one) Metro Moola for every Nu Metro movie ticket you buy between 29 October, 2019 and 14 January, 2020

 

Q – How many Metro Moola notes do I need for a free regular 2D movie ticket?

A – You will need 3 (three) Metro Moola notes to get 1 (one) free regular 2D movie ticket.

 

Q – When can I use my free regular 2D movie ticket?

A – You can use your free regular 2D movie ticket from 15 January, 2020 to 20 March, 2020.

 

Q – Are there any restrictions when using my free regular 2D movie ticket?

A – Yes, as with all complimentary movie tickets, you will not be able to use your free regular 2D movie ticket to watch a movie when it is in its first week of release.

 

Q – What must I SMS to 40675 to enter the competition to win a trip for 2 to Zanzibar?

A – You must enter the voucher code (starting with MV) that is printed on the front of the Metro Moola note.

 

Q – When does the competition close?

A – The competition closes at midnight on the 14th January, 2020

 

Q – When will the winner for the competition be drawn?

A – The winner will be drawn by 20 January, 2020

 

Q – What does the prize include?

A – The prize includes:

  1. Return flights from Johannesburg, O.R. Thabo Airport to Abeid Amani Karume International Airport for the winner and a guest, in economy class;
  2. Approximate taxes for flights;
  3. Return transfers for the winner and a guest;
  4. 5 nights’ accommodation for the winner and a guest, sharing;
  5. Breakfast and dinner during the 5-night stay at the resort/ hotel;
  6. R5 000,00 (five thousand rand) spending money.

 

Q – What does the prize exclude?

A – The prize does not include:

  1. Insurance for travel;
  2. Transfers to and from Johannesburg’s OR Tambo airport;
  3. Items of a personal nature;
  4. Items not mentioned;
  5. Gratuities and porterage;
  6. Meals and drinks not mentioned;
  7. Tours/sightseeing not mentioned;
  8. Car hire;
  9. An infrastructure levy of USD1 per person per day is payable upon check-in.
  10. Travel during peak season dates 21 March, 2020 and 30 March, 2020.

 

Q- The artwork is amazing, what if I want to keep my Metro Moola notes?

A – We know, right? 🙂 You can keep your notes, but if you want to redeem your free regular 2D movie ticket, you will need to hand them over.

 

Metro Moola Ts & Cs

Terms and conditions:

  1. By participating in this promotion, you agree to the following terms and conditions relevant to the promotion:
  2. The Nu Metro Festive Promotion, “Metro Moola,” promotion entails:
    • a. The issue of Metro Moola notes for qualifying movie ticket purchases between 29 October, 2019 and 14 January, 2020.
    • b. The redemption of 1 (one) free Nu Metro Regular 2D complimentary movie ticket (hereinafter “Regular Complimentary”) in exchange for 3 (three) Metro Moola notes between 15 January, 2020 and 20 March, 2020.
    • c. The redemption of 1 (one) free Nu Metro VIP 2D complimentary movie ticket at Nu Metro Hyde Park, Nu Metro Bedford, Nu Metro Woodlands, and Nu Metro Parkview only (hereinafter “VIP Complimentary”), in exchange for 3 (three) Metro Moola notes between 15 January, 2020 and 20 March, 2020.

 

  1. The Metro Moola promotion runs from the 29 October, 2019 to 14 January, 2020, or while stocks last.
  2. The Metro Moola promotion is open to everyone who purchases any Nu Metro (2D, 3D, 4DX, Xtreme, or VIP) movie ticket during the promotional period as stipulated in these terms and conditions.
  3. You will receive 1 (one) Metro Moola note for each Nu Metro (2D, 3D, 4DX, Xtreme, or VIP) movie ticket purchased during the promotional period.
  4. Once you accumulate 3 (three) Metro Moola notes you will be entitled to present the 3 (three) original “Metro Moola” notes and claim 1 (one) free Regular Complimentary or 1 (one) free VIP Complimentary between 15 January, 2020 and 20 March, 2020.
  5. The 1 (one) free Regular Complimentary or 1 (one) free VIP Complimentary constitutes a complimentary ticket and, as such, is subject to rules applicable to complimentary tickets:
    • a. Complimentary tickets cannot be used for movies in their first week of release;
    • b. Complimentary tickets may only be redeemed at box office;
    • c. Normal box office booking procedure applies.
    • d. Complimentary tickets cannot be redeemed against movies that prohibit the use of complimentary tickets, as indicated physically on the movie advertising material from time to time.

 

  1. Metro Moola notes cannot be redeemed before 15 January, 2020.
  2. You may collect your Metro Moola notes at door control (that is, the point that your movie tickets are presented to a Nu Metro representative for admission to the respective cinema, provided that you are duly admitted by such Nu Metro representative). Once a movie ticket stub is torn, you will not be entitled to any further Metro Moola notes. Metro Moola notes will be deemed as issued for any movie tickets with torn off stubs.
  3. Only original, un-redeemed movie tickets will qualify for Metro Moola notes, meaning that Metro Moola notes will not be issued for movie tickets already watched.
  4. You will qualify for a Metro Moola note when you redeem a movie ticket using scene club points or a complimentary ticket.
  5. You will not earn Scene Club points on the free Regular Complimentary movie ticket (free VIP Complimentary at Nu Metro Hyde Park, Nu Metro Bedford, Nu Metro Woodlands, and Nu Metro Parkview only) received when redeeming Metro Moola notes.
  6. No Metro Moola note will be issued for movie a ticket obtained by redeeming a readmission ticket, or for the free complimentary ticket issued when presenting 3 (three) Metro Moola notes.
  7. Any 3 (three) Metro Moola notes received during the promotional period (29 October, 2019 – 14 January, 2020) must be redeemed for 1 (one) free Regular Complimentary (1 (one) free VIP Complimentary at Nu Metro Hyde Park, Nu Metro Bedford, Nu Metro Woodlands, and Nu Metro Parkview only) by midnight on the night of 20 March, 2020. Tickets not redeemed by this time will be forfeited.
  8. No member, employee or consultant of Nu Metro Cinemas, a division of Avusa Entertainment Investments (Pty) Ltd and/or any of its affiliated companies and/or agencies, members of their immediate family, members of the sponsors or suppliers of this competition, including their affiliated companies and/or agencies, or members of their immediate families, may participate in this promotion.
  9. Metro Moola notes are not transferrable and/or negotiable or redeemable for cash.
  10. Only original Metro Moola notes will be accepted. No copies will be accepted for redemption of a free Regular Complimentary (a free VIP Complimentary at Nu Metro Hyde Park, Nu Metro Bedford, Nu Metro Woodlands, and Nu Metro Parkview only).
  11. Nu Metro reserves the right to cancel the promotion or vary the Terms and Conditions thereof at any time without notice.
  12. Nu Metro reserves the right to reject the issue of Regular Complimentary or VIP Complimentary tickets if, at Nu Metro’s sole discretion, Nu Metro suspects any foul play, malice or abuse of the promotion.
  13. Nu Metro accepts no responsibility for lost Metro Moola notes or incorrect entries.
  14. By participating in the promotion, you agree to receive marketing communication from Nu Metro Cinemas.
  15. Standard Nu Metro terms and conditions apply: numet.ro/tsandcs
  16. E and OE.
  17. Promotion does not apply for bulk ticket purchases; bulk ticket purchases are more than 50 tickets.