By using or purchasing tickets via the Nu Metro Cinemas website (“the user”), the user expressly agrees:   To be bound by the Terms and Conditions of Use of the online platforms. That the user has read, understood and accepted these terms and conditions as detailed below.   General Terms and Conditions
  1. Movie Release Dates
  Information on our digital platforms regarding movies and their release dates in South Africa is as received from the studios and distributors of the films. This information is subject to change without notice, and should be considered as a guide rather than a set schedule. The User hereby indemnifies Nu Metro Cinemas against any and all loss, injury or damages as a result of a change as aforesaid.
  1. Pensioners’ and Children’s Discounts
Nu Metro Cinemas reserves the right to request proof of identification for the purposes of verification of age. Discounts applicable to particular age groups or other special concessions can only be claimed when purchasing tickets at the Nu Metro Cinemas ticket counters, as ages cannot be verified on our digital platforms.
  1. Electronic Communications
  By using this online platform or communicating with Nu Metro Cinemas (“the Provider”) by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication, satisfies any legal requirement, including, but not limited to, the requirement that such communications be in writing.
  1. E-Commerce and Privacy
  The Provider’s online platforms sell cinema tickets and confectionery vouchers. The use of any product or service purchased from this online platform is at the purchaser’s risk. The purchaser / user indemnifies the Provider against any responsibility for loss, injury or damage that may be sustained as a result of using the online platform, the products and services sold on the Provider’s digital platforms.   The private information required for completing the orders placed through the digital platforms, e.g. the user’s email address, telephone number, or other personal information, will be kept in the strictest confidence by the Provider and will not be sold or made known to third party companies outside of the group.   Full credit card details are not stored by the Provider. The provider’s payment service provider, PayGate, undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold.   The Provider cannot be held responsible for security breaches occurring on the user’s electronic device (personal computer or other electronic device), which may result due to the lack of adequate electronic protection, or the presence of spyware that the user may inadvertently have installed on said user’s device.
  1. Checking of Online Transaction Ticket Details
It is the user’s responsibility to confirm booking details before completing the ticket purchase online. The Provider cannot rectify any errors following acceptance by the user.
  1. Loyalty Programme Benefits
It is the user’s responsibility to enter their loyalty programme details at the appropriate point prior to completion of the transaction. This includes, but is not restricted to, benefits offered to members of the Momentum Multiply, Sanlam Reality, Absa Rewards, and Scene Club rewards programmes. The Provider is not liable for situations in which loyalty programme details are incorrectly entered or not entered by the user.   Refer to the Loyalty Partner Terms and Conditions section on this website for detailed terms and conditions.  
  1. Cash Refunds at Cineplexes
No cash refunds for online tickets will be made by any Nu Metro cinema complex. Where a performance is cancelled for whatever reason, cinema readmission tickets will be issued at the discretion of the cinema manager.
  1. Age Restrictions
It is the user’s responsibility to be aware of and to adhere to the age restrictions applicable to movies exhibited in the Republic of South Africa, and governed by the Film and Publications Board of South Africa. Should a Nu Metro manager or other staff member be presented with a valid cinema ticket, purchased online or by any other means, by a person not meeting the age restriction criteria attached to the movie, Nu Metro islegally compelled to deny entry to the cinema to said person, and no ticket refunds or readmission tickets will be granted.
  1. Right of Admission
The Provider reserves all rights in terms of admission to cinemas, regardless of whether the ticketholder has purchased tickets online or in person.
  1. Updating of the Terms and Conditions
The Provider reserves the right to amend these Terms and Conditions at any time. Changes hereto will become effective immediately upon such changes being made. It is the user’s responsibility to peruse the Terms and Conditions periodically for changes and/or updates. The user’s continued use of the online platforms following the posting of changes or updates to the Terms and Conditions will deemed to be agreement by the user to abide by and be bound by the Terms and Conditions, including such amendments.
  1. Copyright and Intellectual Property Rights
The Provider presents information on its digital platforms. Content currently displayed or anticipated to be displayed on these platforms is provided by the Provider, its affiliates and/or subsidiaries, or any other third party owners of such content, and includes but is not limited to literary works, musical works, artistic works, sound recordings, cinematograph films, sound and television broadcasts, programme-carrying signals, published editions and computer programs (“the Content”). All such proprietary works, and the compilation thereof, are copyright the Provider, its affiliates and subsidiaries, or any other third-party owner of such rights (“the Owners”), and is protected by South African and international copyright law.   The Provider reserves the right to make any changes to the online platforms, the Content, or to products and/or services offered through the online platforms at any time and without notice. All rights in and to the Content are reserved and retained by the Owners. Except as specified in these Terms and Conditions, the user is not granted a licence or any other right including without limitation under copyright, trademark, patent or other intellectual property rights in or to the Content.
  1. Limitation of Liability
The online platforms and all Content on the online platforms, including any current or future offer of products or services, are provided on an “as-is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither the Provider nor any holding company, affiliate or subsidiary of the Provider shall be held responsible for any direct or indirect special, consequential or other damage of any kind suffered or incurred, related to the use of, or the inability to use, the Content or the online platforms, or any functionality thereof, or of any linked online platforms, even if the Provider is expressly advised thereof.
  1. Choice of Law
This online platform is controlled, operated and administered by the Provider from its offices within the Republic of South Africa. Access to the online platforms from territories or countries where the Content or purchase of the products sold on the online platform is illegal is prohibited. The user may not use this online platform in violation of South African export laws and regulations. If the user accesses this online platform from locations outside of South Africa, the user is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the user consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the user with regard to the use of the Content and this online platform.   #######   Scene Club Terms and Conditions  
  1. By registering for the Scene Club you hereby agree to abide by these terms and conditions.
 
  1. It is the user’s responsibility to regularly check the terms and conditions as Nu Metro reserves the right to update these terms and conditions at any time. The member will be bound by the most recent terms and conditions.
 
  1. Every member of the Nu Metro Scene Club (Scene Club) is subject to these terms and conditions, which the member is deemed to have read and unconditionally accepted.
 
  1. Scene Club is a membership club / loyalty program open to anyone over the age of 12 years. For applications by persons between the ages of 12 and 18 years, a parent or legal guardian must consent to membership.
 
  1. Upon registration with Scene Club you will be issued with a Scene Club Card which uses a point-based system, which will be the currency referred to and used to transact on the Scene Club platform.
  2. In order to earn points you must present your Scene Club card at the time of purchase, at our box office or snack sales counters.
 
  1. Only one Scene Club card may be used per transaction.
 
  1. Scene Club points may be spent on all purchases at Nu Metro Cinemas box office or snack sales counters, except where specified below.
 
  1. Scene Club points can currently be earned from or redeemed against online purchases.
 
  1. Scene Club points cannot be used to purchase Nu Metro Gift Cards.
 
  1. The Scene Club Card is not a cheque, credit, or debit card, and points accumulated do not constitute cash.
 
  1. You can only earn and redeem points in Scene Club by presenting your card at the attendant at a Nu Metro box office or snack sales counter.
 
  1. Please keep your Scene Club card safe at all times, as it contains points that can be redeemed by anyone presenting the card at a Nu Metro cinema complex. Only original, undamaged Scene Club Cards will be accepted by Nu Metro for earning and redemption of points. Nu Metro shall not be held liable for cards that cannot be scanned or are otherwise defective.
 
  1. The points accumulated on Scene Club cards are not redeemable for cash, and are not refundable and/or transferable. No change will be issued, and any remainder of points will remain on the Scene Club card.
  2. Nu Metro reserves the right to withdraw or cancel the Scene Club card or to take any action it may deem appropriate if it suspects fraud or misconduct. The cards shall become invalid once cancelled.
 
  1. Membership is open to individual users only. There are no group or company memberships.
 
  1. Nu Metro reserves the right to accept or reject any membership application at its discretion.
 
  1. There is no cost to join Scene Club. Nu Metro Cinemas reserves the right to review the cost of membership and may, at any time, implement a charge for membership.
 
  1. You must complete the full Scene Club registration to be eligible for participation. In order to be successfully registered, Nu Metro will require the following information:
     
  1. Nu Metro may, at any time, replace, cancel or terminate the Nu Metro Scene Club offering. In the event of any termination, the user will forfeit any points that have been accumulated. Termination is at the sole discretion of Nu Metro.
 
  1. Staff members of Nu Metro Cinemas who have Scene Club cards may at no point have their cards with them while on duty. Using a staff member’s card while on duty constitutes ground for dismissal.
 
  1. Each member may have only one active Scene Club membership. If there is a duplicate card issued in error, the duplicated points from the same purchases will not be transferred to another card.
 
  1. Your Scene Club membership may be cancelled should any of the following situations arise:
  in the event of your death or sequestration  
  1. If your membership is cancelled, you will forfeit any points accumulated.
  2. Scene Club points may be used toward purchases at Nu Metro Cinemas, provided that the minimum requirements as set out in the terms and conditions have been met
 
  1. Nu Metro will not be held responsible for lost, stolen or damaged cards. In the event of a lost, stolen or damaged card, Nu Metro reserves the right to charge a nominal fee for replacement of the card. In the event that this card is lost or stolen, the balance of points available on the card may only be transferred to a new card if proof of identification is presented by the card holder and if the card history (and latest point balance) is available on our system. The latest point balance, according to our system, will be transferred to the replacement card.
 
  1. The point balance as represented on our system is final and binding, and no correspondence will be entered into regarding the balance on any card or the balance to be loaded onto a new card.
 
  1. These terms and conditions constitute the whole agreement relating to matters dealt with herein and, save to the extent otherwise provided herein, no undertaking, representation, term or condition relating to the subject matter of this agreement not incorporated in this agreement shall be binding.
 
  1. No addition to or variation, deletion, or agreed cancellation of all or any clauses or provisions of these terms and Conditions will be of any force or effect unless reduced to writing and published herein.
 
  1. No waiver of any of the terms and conditions of these terms and conditions will be binding or effectual for any purpose unless these terms and conditions are added to or varied in writing herein. Any such waiver will be effective only in the specific instance and for the purpose given. Failure or delay on the part of either party in exercising any right, power or privilege hereunder will not constitute or be deemed to be a waiver thereof, nor will any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof or the exercise of any other right, power or privilege herein.
 
  1. Intellectual property rights owned by Nu Metro (including, and without limitation to, Nu Metro’s brands (whether owned, licenced or otherwise) or rights related to materials subsequently developed by Nu Metro shall belong to and remain with Nu Metro.
 
  1. Limitation of liability:
           
  1. The use of the card takes place as follows:
   
  1. Processes governing the earning and redemption of Scene Club points:
    #########     Loyalty Partner Terms and Conditions Absa Rewards
  1. Absa Rewards members receive upfront discounts at Nu Metro cinemas when purchasing tickets at the kiosk and Absa self-service terminal
 
  1. When purchasing tickets, members must select ‘Absa Rewards’, insert their ID numbers and use their Absa cards to confirm that they qualify for the 50% discount. When requested to insert a validation code, an ID must be used.
 
  1. Members are entitled to the following upfront discounts every calendar year:
  Exclusions:    
  1. Unused discounted ticket allocations are not carried over to the next calendar year
 
  1. Partner benefits may not be used in conjunction with any other promotion or benefit.
 
  1. Standard Absa Rewards and partner terms and conditions apply.
  Sanlam Reality
  1. Reality Health and Reality Plus members may purchase a maximum of 30 tickets (2D or 3D) per month; Reality Core members may purchase a maximum of 20 2D tickets per month; Reality Club members may purchase a maximum of 10 2D tickets per month.
 
  1. In terms of the refreshments combos, Reality Health and Reality Plus members may purchase a maximum of 30 combos per month; Reality Core members may purchase a maximum of 20 combos per month; Reality Club members may purchase a maximum of 10 combos per month.
 
  1. Each refreshments combo consists of a medium-sized popcorn and a 500ml fountain beverage (soda or water). No substitutions will be allowed, ie no chocolates instead of popcorn, no upsizing etc.
 
  1. If you want to add any additional items, you will need to purchase them at the concession stand.
 
  1. The number of refreshments combos purchased may be equal to or less than the number of tickets purchased. A member may not purchase more refreshments combos than movie tickets in the same booking.
 
  1. Refreshments combos must be purchased at the same time as the movie tickets.
 
  1. Refreshments combo vouchers are valid for three years from date of issue.
 
  1. You must take the movie booking confirmation with you when you go to collect your movie tickets at the Nu Metro self-service kiosk.
 
  1. You will receive an additional booking reference(s) if you purchase a refreshments combo(s); this must be presented at the concession counter to redeem the combo. At this point, the member must specify their beverage of choice. Please note: You will receive a refreshments combo voucher for each refreshments combo purchased.
 
  1. Payment must be completed with a Visa or Mastercard credit/debit card with chip.
 
  1. Information on the website regarding movies and their release dates in South Africa is as received from the studios and distributors of the films. This information is subject to change without notice and should be considered as guidance rather than a fixed schedule.
 
  1. It is the Sanlam Reality member’s responsibility to confirm booking details before accepting the ticket offer under the online transaction. Sanlam Reality and Nu Metro cannot rectify any mistakes after acceptance by the Sanlam Reality member.
 
  1. No cash refunds for online tickets or refreshments combos will be made by any Nu Metro Cinemas cineplex. Where a performance is cancelled for whatever reason, cinema readmission tickets will be issued at the discretion of the cinema manager.
 
  1. If you are having difficulty with the online booking system, you can contact Sanlam Reality on 0860 732 548/9 and a call centre agent will make the booking for you. The payment will also be made by credit card or debit card with a chip.
 
  1. Scene VIP, Scene Xtreme and 4DX movies are not included.
 
  1. Partner benefits may not be used in conjunction with any other promotion or benefit.
 
  1. Standard Sanlam Rewards and partner terms and conditions apply.
    Momentum Multiply  
  1. Who may use this benefit?
  This benefit is available to all Multiply Premier, Multiply Provider and Multiply Starter members.  
  1. How this benefit works:
   
  1. Benefit rules
   
  1. How to use this benefit
   
  1. Paying for your tickets
   
  1. Multiply benefit or points queries
   
  1. Ending the benefit
      #########   Voucher Terms and conditions (e.g. prepaid tickets and Digitickets)
  1. Vouchers marked “2D” are valid for one (1) regular “2D” movie ticket.
  2. Vouchers marked “3D” are valid for one (1) regular “3D” movie ticket.
  3. Vouchers marked “VIP” are valid for one (1) regular “VIP” movie ticket.
  4. Vouchers marked “Xtreme” are valid for one (1) regular “Xtreme” movie ticket.
  5. Vouchers marked “2D” are not valid for “3D”, “VIP”, “Xtreme” or “4DX” movies.
  6. Vouchers marked “3D” are not valid for “2D”, “VIP”, “Xtreme” or “4DX” movies.
  7. Vouchers marked “VIP” are not valid for “2D”, “3D”, “Xtreme” or “4DX” movies.
  8. Vouchers marked “Xtreme” are not valid for “2D”, “3D”, “VIP” or “4DX” movies.
  9. Vouchers may not be exchanged for cash.
  10. Vouchers marked “2D” or “3D” are not valid for Scene Xtreme, Scene VIP or 4DX offerings.
  11. Prepaid vouchers are valid for three (3) years from the date of issue.
  12. Vouchers do not guarantee entry to a cinema, as regular box office booking Terms and Conditions, as well as processes, apply, and certain performances may be sold out.
  #########   Gift Card terms and conditions  
  1. This card may only be used to purchase tickets and goods at Nu Metro Cinemas.
  2. This is not a credit or debit card.
  3. Funds on card are not transferable, not refundable and not redeemable for cash.
  4. Nu Metro accepts no liability for lost, stolen, or damaged gift cards.
  5. No cash change will be issued.
  6. The balance of funds will remain on the card and may be topped up.
  7. Regular Nu Metro terms and conditions apply.
######### Gift voucher terms and conditions 2D Gift voucher terms and conditions
  1. A 2D gift voucher ticket is equivalent to 1 (one) regular 2D movie ticket only.
  2. Valid for regular 2D movies only.
  3. Not valid for regular 3D, VIP, Xtreme or 4DX movies.
  4. Gift voucher ticket does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. No duplicates will be accepted.
  8. Lost or stolen tickets cannot be replaced.
  9. Valid for 3 (three) years only from the date of issue.
  10. This benefit may not be used in conjunction with any other promotion or benefit.
  11. Regular Nu Metro terms and conditions apply.
  3D Gift voucher terms and conditions  
  1. A 3D gift voucher ticket is equivalent to 1 (one) regular 3D movie ticket only.
  2. Valid for regular 3D movies only.
  3. Not valid for regular 2D, VIP, Xtreme or 4DX movies.
  4. Gift voucher does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. No duplicates will be accepted.
  8. Lost or stolen tickets cannot be replaced.
  9. Valid for 3 (three) years only from the date of issue.
  10. This benefit may not be used in conjunction with any other promotion or benefit.
  11. Regular Nu Metro terms and conditions apply.
VIP Gift voucher terms and conditions  
  1. A VIP gift voucher is equivalent to 1 (one) regular VIP movie ticket only.
  2. Valid for regular VIP movies only.
  3. Not valid for regular 2D, regular 3D, Xtreme or 4DX movies.
  4. Gift voucher does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. No duplicates will be accepted.
  8. Lost or stolen tickets cannot be replaced.
  9. Valid for 3 (three) years only from the date of issue.
  10. This benefit may not be used in conjunction with any other promotion or benefit.
  11. Regular Nu Metro terms and conditions apply.
  Xtreme Gift voucher terms and conditions  
  1. An Xtreme gift voucher is equivalent to 1 (one) regular Xtreme movie ticket only.
  2. Valid for regular Xtreme movies only.
  3. Not valid for regular 2D, regular 3D, VIP or 4DX movies.
  4. Gift voucher does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. No duplicates will be accepted.
  8. Lost or stolen tickets cannot be replaced.
  9. Valid for 3 (three) years only from the date of issue.
  10. This benefit may not be used in conjunction with any other promotion or benefit.
  11. Regular Nu Metro terms and conditions apply.
  4DX Gift voucher terms and conditions
  1. A 4DX gift voucher is equivalent to 1 (one) 2D or 3D 4DX movie ticket only.
  2. Valid for 4DX movies only.
  3. Not valid for regular 2D, regular 3D, VIP or Xtreme movies.
  4. Gift voucher does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. No duplicates will be accepted.
  8. Lost or stolen tickets cannot be replaced.
  9. Valid for 3 (three) years only from the date of issue.
  10. This benefit may not be used in conjunction with any other promotion or benefit.
  11. Regular Nu Metro terms and conditions apply.
Complimentary Ticket Terms and Conditions 2D Complimentary Ticket terms and conditions
  1. A 2D Complimentary ticket is equivalent to 1 (one) regular 2D movie ticket only.
  2. Valid for regular 2D movies only.
  3. Not valid for regular 3D, VIP, Xtreme or 4DX movies.
  4. Complimentary ticket does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. In the event of printed complimentary tickets, no duplicates will be accepted.
  8. Not valid in a movie’s first week of release.
  9. Lost or stolen tickets cannot be replaced.
  10. Valid for 3 (three) months only from the date of issue.
  11. This benefit may not be used in conjunction with any other promotion or benefit.
  12. Regular Nu Metro terms and conditions apply
3D Complimentary Ticket terms and conditions
  1. A 3D Complimentary ticket is equivalent to 1 (one) regular 3D movie ticket only.
  2. Valid for regular 3D movies only.
  3. Not valid for regular 2D, VIP, Xtreme or 4DX movies.
  4. Complimentary ticket does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. In the event of printed complimentary tickets, no duplicates will be accepted.
  8. Not valid in a movie’s first week of release.
  9. Lost or stolen tickets cannot be replaced.
  10. Valid for 3 (three) months only from the date of issue.
  11. This benefit may not be used in conjunction with any other promotion or benefit.
  12. Regular Nu Metro terms and conditions apply.
  VIP Complimentary Ticket terms and conditions  
  1. A VIP Complimentary ticket is equivalent to 1 (one) regular VIP movie ticket only.
  2. Valid for regular VIP movies only.
  3. Not valid for regular 2D, regular 3D, Xtreme or 4DX movies.
  4. Complimentary ticket does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. In the event of printed complimentary tickets, no duplicates will be accepted.
  8. Not valid in a movie’s first week of release.
  9. Lost or stolen tickets cannot be replaced.
  10. Valid for 3 (three) months only from the date of issue.
  11. This benefit may not be used in conjunction with any other promotion or benefit.
  12. Regular Nu Metro terms and conditions apply.
  Xtreme Complimentary Ticket terms and conditions
  1. An Xtreme Complimentary ticket is equivalent to 1 (one) regular Xtreme movie ticket only.
  2. Valid for regular Xtreme movies only.
  3. Not valid for regular 2D, regular 3D, VIP or 4DX movies.
  4. Complimentary ticket does not guarantee entry; regular box office ticket booking process must be followed.
  5. Not valid for bookings made via the Nu Metro website, mobile App, call centre or self-service ticketing machines.
  6. Ticket cannot be exchange for cash.
  7. In the event of printed complimentary tickets, no duplicates will be accepted.
  8. Not valid in a movie’s first week of release.
  9. Lost or stolen tickets cannot be replaced.
  10. Valid for 3 (three) months only from the date of issue.
  11. This benefit may not be used in conjunction with any other promotion or benefit.
  12. Regular Nu Metro terms and conditions apply.
  ######### VIP Card Terms and Conditions  
  1. The cardholder is entitled to two free movie tickets per week.
 
  1. Each card is valid for two people (the cardholder and a guest) for any movie that does not have a complimentary restriction, any show, any day of the week (not valid at 4DX Cinemas).
 
  1. Each movie can only be seen once.
 
  1. The card is not transferable and may not be used by anyone other than you, as depicted by the name on the card.
 
  1. Nu Metro Cinemas reserves the right to ask for identification from the patron who presents the card.
 
  1. Should management become aware of a card being abused, the directors of Nu Metro Cinemas reserve the right to withdraw the card.
 
  1. Please be aware that due to the large demand on our films during opening week, complimentary tickets and cards are valid from the films’ second week of release.  Please check our newspaper directories or ask our cinema staff, who will be happy to assist you and point out which films are still restricted.  Please pay particular attention to this to avoid any embarrassment.
 
  1. The use of this card is valid only at Nu Metro Cinemas ticket counters.  The card cannot be used for telephonic or online bookings.
 
  1. The directors of Nu Metro Cinemas reserve the right to cancel this card at their discretion at any time.
 
  1. VIP cards are issued solely at the discretion of the directors of Nu Metro Cinemas. VIP cards cannot be bought or exchanged for cash.
 
  1. This benefit may not be used in conjunction with any other promotion or benefit.
    ######### Promotional Terms and Conditions   From time to time, Nu Metro may run limited-time promotions. By participating in a promotion, you acknowledge that you have read, understood and accepted the terms and conditions of that particular promotion.
Terms and Conditions UNLOCK THE EXPERIENCE  
  1. “Unlock the Experience” (the “competition”) runs from 08:00 on 3 April, 2019 until 23:59 on 2 June 2019 (the “promotional period”).
 
  1. The competition is open to anyone who purchases at least 1 (one) full priced Xtreme or VIP or 4DX movie ticket at any of the participating sites namely Nu Metro The Glen, Nu Metro Clearwater Mall, Nu Metro Emperors Palace, Nu Metro Hyde Park Corner, Woodlands Boulevard, Nu Metro Bedford Centre, Nu Metro Menlyn Park, Nu Metro Parkview, Nu Metro Woodlands, Nu Metro Canal Walk, Nu Metro V&A Waterfront, Nu Metro Pavilion, Nu Metro Galleria, Nu Metro Ballito Junction, Nu Metro Cornubia, Nu Metro Trade Route, Nu Metro Arcades Mall.
 
  1. The competition is open to anyone who purchases at least 1 (one) full priced regular 2D or regular 3D movie ticket at any of the participating sites namely Nu Metro Key West, Nu Metro Westgate, Nu Metro Trade Route, Nu Metro GrandWest Casino, Nu Metro Worcester, Nu Metro Boardwalk casino, Nu Metro Waterfront Loch Logan, Nu Metro The Strip, Nu Metro Masingita Mall, Nu Metro Gloria Mall.
 
  1. Only tickets purchased during the promotional period of the competition shall be valid for entry into the competition.
 
  1. Tickets purchased using any other promotion does not qualify for entry into the competition.
   
  1. Tickets purchased by redeeming scene club points do not qualify for entry into the competition.
 
  1. Redeeming of complimentary tickets does not qualify for entry into the competition.
 
  1. A unique entry code will be issued via Promoflo with each qualifying purchase of a ticket (the “unique code”) through the Nu Metro website (numetro.co.za) or at the participating site via the self-service terminal or the Nu Metro ticket counters at the cinema. Should you wish to participate in the competition, you must SMS only the unique code to 45981 to be eligible for entry. For the avoidance of doubt, no other information except the unique code must be smsed to 45981
 
  1. SMS cost is R1,50
 
  1. No complimentary tickets are eligible for entry and no unique codes will be issued when complimentary tickets are being issued or redeemed.
 
  1. Only in respect to participants who which to enter through Nu Metro Arcades Mall and Nu Metro Gloria Mall, you must submit your valid entry form via the entry box located at the cinema to enter, which entries must contain the following information to constitute a valid entry:
First name, last name, email address, contact telephone number. Entries missing any of the required information will be considered null and void and will not be accepted as a valid entry in the competition.  
  1. Entry is open to individual entrants only – group or company entries are not permitted.
 
  1. Winners will be chosen by means of a random draw using the program Promoflo.
 
  1. Winners will be contacted telephonically (via sms) or by a senior representative of Nu Metro Cinemas by no later than 31 May 2019.
 
  1. Details of prizes won will be communicated telephonically (via sms) or by a senior representative of Nu Metro Cinemas.
 
  1. Nu Metro cinemas will use any means available to contact winners by the stipulated dates; should Nu Metro Cinemas be unable to contact the winner and verify the winners’ within 1 (ONE) week of the prize draw, Nu Metro reserves the right to hold another random draw and allocate the prize to another entrant (the “Re-draw”). This will apply to all subsequent winners of any re-draws.
 
  1. Once the winners have been notified and accept the prize, a handover of the prize will be arranged. The winner will be expected to collect the prize from the Nu Metro cinema where the qualifying tickets were purchased.
 
  1. Each person is allowed unlimited entries into the competition, provided all the entry criteria as set out in the terms and conditions have been met.
 
  1. Nu Metro accepts no responsibility for lost tickets or incorrect entries.
 
  1. Entrants stand a chance to win 1 (one) of the following prizes:
    1. Standard Nu Metro tickets valid for a 2D or 3D movie
 
  1. Regular soda
 
  1. Movie Merchandise
 
  1. Luxury or extreme experiences
 
  1. An Exclusive weekend getaway for 2 at a Legacy Hotel to the value R20 000
 
  1. Electronic Prizes
  The combined prize total for this competition is estimated at R3 000 000.00 (three million rand) and prizes are available while stocks last only.  
  1. The winner will have no choice regarding the prize which will be allocated randomly. The prize must be taken as given and as per the specifications allotted to it by Nu Metro and Nu Metro Cinema’s decision is final.
 
  1. Nu Metro will require proof of identification in order to accept the prize.
 
  1. Should the winner fail to collect his/her prize or alternatively fail to take the necessary steps to take possession of his/her prize within 3 (THREE) month from the date of the prize draw, the prize will be forfeited and the winner shall have no claim for damages or any other claim whatsoever, arising from such forfeit against Nu Metro Cinemas or their directors, members, partners, employees, agents, consultants, suppliers, contractors and sponsors.
 
  1. Nu Metro accepts no liability for any damages or loss in the event of that the prize is lost/ stolen and/or damaged before the winner takes possession thereof or whilst the prize is in transit to the winner.
 
  1. This Competition and the awarding of prizes are held in accordance with the Consumer Protection Act, 2008 and specifically the regulations governing promotional competitions. Any changes required to these terms and conditions in order to comply therewith will be effected without notice.
 
  1. Nu Metro Cinema’s directors, members, shareholders, partners, employees, agents or consultants and their spouses, life partners, parents, children, siblings, business partners or associates, subsidiaries and/or holding companies are not eligible to participate in or enter this competition.
 
  1. All information relating to this competition and published on any promotional or advertising material forms part of these terms and conditions of entry.
 
  1. Nu Metro reserves the right to reject any entrant/ winner from the competition at its sole discretion.
 
  1. In the event of a dispute, the decision of Nu Metro Cinemas will be final and binding on all aspects of this competition and no correspondence will be entered into.
 
  1. Nu Metro Cinemas, it’s directors, members, partners, employees, agents, consultants, suppliers, contractors and sponsors, subsidiaries and/or holding companies is indemnified against and assume no liability whatsoever for any direct or indirect loss, harm or damage to person or property arising from an entrant's participation in this competition or for any loss or damage, howsoever arising.
 
  1. Nu Metro Cinemas remains fully indemnified, at all times, against use or redemption of prizes, including faulty or failure of prizes.
 
  1. By participation in this competition you hereby indemnify Nu Metro against any claim whatsoever arising out of the promotion or the issuing of any prize associated therewith, including but not limited to the failure of a technical element of a prize.
 
  1. All risk in and to prizes transfers to the winner on redemption of the prize.
 
  1. If required by law or for whatever other reason at the discretion of Nu Metro, Nu Metro Cinemas shall have the right to terminate this competition with immediate effect and without notice of such termination to any entrants or winners. In such event, all entrants hereby waives any rights, which they may have against Nu Metro Cinemas for any direct or indirect damages and hereby acknowledges that they will have no recourse or claim of any nature whatsoever against either company, subsidiary or holding company, their directors, members, partners, employees, sponsors, agents or consultants.
 
  1. By participating in this competition, the winner agrees to the publication of their name and/or photographs on any platforms that Nu Metro Cinemas sees fit. This includes (but is not limited to) print advertising, digital advertising, social media posts, website etc.
 
  1. Nu Metro Cinemas reserves the right, should the need arise, to vary elements of the competition and prize, if deemed necessary. In such an event the variation will be communicated to the winner. Nu Metro will not be liable for any costs or damages as a result of such variation.
 
  1. Should Nu Metro Cinemas be unable to, for any reason whatsoever, supply the specified prize, they reserve the right to substitute the advertised prize (or any element(s) of the advertised prize) for a prize of an equivalent value. Nu Metro will not be liable for any costs or damages as a result of such substitution.
 
  1. If Nu Metro Cinemas suspects foul play by any entrant/participant they are entitled to disqualify the participant/entrant with immediate effect. Nu Metro Cinemas’ decision regarding this is final and no correspondence will be entertained.
 
  1. Entrants to the competition are responsible for entering their correct personal details and should they win, Nu Metro Cinemas will not be held liable should the details submitted be incorrect.
 
  1. The Prize is not transferable and cannot be exchanged for cash.
 
  1. Should the winner, for any reason whatsoever, including any failure/negligence on the part of Nu Metro Cinemas, their directors, members, partners, employees, sponsors, agents or consultants, be unable to take up the prize before the expiry of the prize then no liability shall attach to Nu Metro Cinemas, their directors, members, partners, employees, sponsors, agents or consultants.
 
  1. Nu Metro Cinemas reserves the right to amend these terms and conditions at any time without further notice.
 
  1. Nu Metro Cinemas terms and conditions apply.
  Terms and Conditions - Nu Metro Loves You Promotion  
  1. The “Nu Metro Loves You promotion” (the “promotion”) runs from 08:00 on 08 July, 2019 until 23:59 on 31 October 2019 (the “promotional period”).
 
  1. Activation for the promotion must be received by no later than 23:59 on 8 August 2019 (“activation period”); activation SMS’s received after this time will not be accepted.
 
  1. The promotion is open to anyone who visits Nu Metro GrandWest only during the activation period.
 
  1. To activate for the promotion, you must do the following:
    1. Visit Nu Metro GrandWest during the activation period;
    2. SMS the word CANALWALK and your full name to 40675; and
    3. You must be a natural person.
 
  1. Valid activations for the promotion must contain the following information:
    1. The word CANALWALK, your First name and your last name.
 
  1. Once activated, the customer will receive, within 24 hours, a return message indicating their activation request has been received and that they are now activated for the promotion.
 
  1. Activation for the promotion is open to individual entrants only – group or company entries are not permitted.
 
  1. Each person is allowed one activation for the promotion, provided all the activation criteria as set out in the terms and conditions have been met.
 
  1. To qualify for any of the Nu Metro Loves You Rewards, you must be activated for the promotion and purchase a movie ticket at Nu Metro Canal Walk. No complimentary tickets are eligible for entry.
 
  1. Each reward is valid in conjunction with the purchase of one movie ticket at Nu Metro Canal Walk.
 
  1. This promotion may not be used in conjunction with any other promotion, benefit, loyalty benefit, discount and the like.
 
  1. Rewards must be taken in order stated, i.e. your first movie ticket purchased at Canal Walk you will receive 1 (one) free medium popcorn and to redeem each reward a separate full priced movie ticket must be purchased.
 
  1. Nu Metro Loves You Rewards must be redeemed in the following order at Canal Walk:
 
  1. First Nu Metro Loves You Reward is valid for one free medium popcorn at Nu Metro Canal Walk with the purchase of any full priced movie ticket;
  2. Second Nu Metro Loves You Reward is valid for one free medium soda at Nu Metro Canal Walk with the purchase of any full priced movie ticket ;
  3. Third Nu Metro Loves You Reward is valid for one free coffee of your choice at Nu Metro Canal Walk with the purchase of any full priced movie ticket;
  4. Fourth Nu Metro Loves You Reward is valid for one free regular 2D movie ticket at Nu Metro Canal Walk with the purchase of any full priced movie ticket;
  5. Fifth Nu Metro Loves You Reward is valid for one free regular 3D movie ticket at Nu Metro Canal Walk with the purchase of any full priced movie ticket;
 
  1. To receive your Nu Metro Loves You Reward, you must SMS your valid Nu Metro Canal Walk ticket number to 40675. This ticket number is found on the top left corner of your movie ticket stub.
 
  1. Only valid Nu Metro Canal Walk ticket numbers will be accepted.
 
  1. Valid Nu Metro Canal Walk ticket numbers can only be used once.
 
  1. Nu Metro Loves You Rewards may be redeemed at Nu Metro Canal Walk only, between 09:00 on 8 July 2019 and 22:00 on 31 October 2019.
 
  1. Nu Metro Loves You Rewards must be accepted as received and cannot be exchanged for cash.
 
  1. SMSes are charged at R1 , 00 (one rand) per SMS, the costs are for the customer’s account. No free SMS bundles apply.
 
  1. Nu Metro Cinemas accepts no responsibility for any activations or rewards, which are delayed or not received due to any error, omission, delay in operation, transmission, network or software problems or any other reason beyond Nu Metro Cinemas' control.
 
  1. Nu Metro Cinemas is not responsible for any errors, non-deliveries or crossed lines caused by cellular phone service providers or networks and cannot be held liable for any resulting errors or prize misallocations.
 
  1. Nu Metro Cinemas is not responsible for any undelivered SMS reward vouchers due to any incorrect details being provided by the winner with regards to their cellular number, or any incorrectly redeemed SMS rewards vouchers, expired SMS reward vouchers or Network related errors. Nu Metro Cinemas will not be responsible for any lost or stolen SMS rewards vouchers and no replacements will be made.
 
  1. By registering for the Nu Metro Loves You promotion, you acknowledge and accept that Nu Metro Cinemas may contact you using your cellphone number for future marketing promotions.
 
  1. This promotion is held in accordance with the Consumer Protection Act, 2008. Any changes required to these terms and conditions in order to comply therewith will be effected without notice.
 
  1. Nu Metro Cinema’s directors, members, shareholders, partners, employees, agents or consultants and their spouses, life partners, parents, children, siblings, business partners or associates, subsidiaries and/or holding companies are not eligible to participate in this promotion or redeem the rewards.
 
  1. All information relating to this promotion and published on any promotional or advertising material forms part of these terms and conditions of entry.
 
  1. Nu Metro reserves the right to reject any registration from the promotion at its sole discretion.
 
  1. In the event of a dispute, the decision of Nu Metro Cinemas will be final and binding on all aspects of this promotion and no correspondence will be entered into.
 
  1. Nu Metro Cinemas, its directors, members, partners, employees, agents, consultants, suppliers, contractors and sponsors, subsidiaries and/or holding companies is indemnified against and assume no liability whatsoever for any direct or indirect loss, harm or damage to person or property arising from an entrant’s participation in this promotion or for any loss or damage, howsoever arising.
 
  1. If required by law or for whatever other reason at the discretion of Nu Metro, Nu Metro Cinemas shall have the right to terminate this promotion with immediate effect and without notice of such termination to any participants. In such event, all participants hereby waives any rights, which they may have against Nu Metro Cinemas for any direct or indirect damages and hereby acknowledges that they will have no recourse or claim of any nature whatsoever against either company, subsidiary or holding company, their directors, members, partners, employees, sponsors, agents or consultants.
 
  1. If Nu Metro Cinemas suspects foul play by any participant they are entitled to disqualify the participant with immediate effect. Nu Metro Cinemas’ decision regarding this is final and no correspondence will be entertained.
 
  1. Participants to the promotion are responsible for entering their correct personal details, Nu Metro Cinemas will not be held liable should the details submitted be incorrect.
 
  1. Should the participant, for any reason whatsoever, including any failure/negligence on the part of Nu Metro Cinemas, their directors, members, partners, employees, sponsors, agents or consultants, be unable to redeem their Nu Metro Loves You Reward before the expiry of the reward then no liability shall attach to Nu Metro Cinemas, their directors, members, partners, employees, sponsors, agents or consultants.
 
  1. Nu Metro Cinemas reserves the right to amend these terms and conditions at any time without further notice.
 
  1. E and OE.