Covid-19 Safety Protocols
We thank you , our valued guest, for your cooperation in keeping everyone safe
When you arrive at the cinema, please observe 1,5 metre social distancing requirements at all times and avoid waiting around in public areas unless you’re in a queue.
Please wash your hands regularly, and feel free to make use of our complimentary sanitising stations. Please arrive early at the cinema, ahead of your scheduled show time, and have your tickets ready for visual inspection.
We have strict guidelines in place for any of our staff members who present early symptoms, not to report for duty at our cinemas. We would like to encourage you to do the same and opt to stay at home if you feel unwell.
Please follow government guidelines with regards to the compulsory wearing of face masks or other suitable coverings over your nose and mouth.
When seated inside the cinema, you will be socially distanced from other guests. Masks may be removed while enjoying your snacks and drinks.
Within our VIP cinemas, you may remove your face covering to consume snacks and drinks ordered from our VIP in-cinema dining menu.
Stations offering complimentary sanitising gels will be available at allocated points throughout the cineplex.
We will also be doing a nightly deep-clean of all cineplexes once the last show has been completed.
Should your temperature exceed 37,5 degrees Celsius, you will be taken aside for your contact details to be taken down; cinema access will be denied to customers exceeding the prescribed temperature check, as per governmental regulations.
You will also be required to sanitise at the entrance of the cinema complex.
We’re staggering the start times for movies to reduce queues in our foyers, supported by floor markings indicating social distances in public queue spaces and venue control management by cinema staff.
Please assist by discarding all of your litter when exiting the cinema.
Our staff are adequately supplied with personal protective equipment (PPEs) – including face masks and gloves.